John Mouradian discusses what it takes to be a leader

Interview with John Mouradian, Director of Lighthouse Finance Group, a mortgage broking business who is not afraid to take on the big players.

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john mouradian at lighthouse finance
John Mouradian, Director of Lighthouse Finance Group. Photo: Supplied

John Mouradian is the founder and director of Lighthouse Finance Group. Based in Sydney, his team focuses on helping individuals and families right across Australia reach their property dreams. You can learn more about his business at www.lighthousefinance.com.au.

Q: Tell me a little bit about your background and how you ended up choosing the finance field.

A: Whilst completing my Bachelor of Business Administration majoring in marketing, my mentor was the state manager of a finance company. It was his example that led me to focus on a finance career rather than purely as a marketer.

Q: What made you take the leap into entrepreneurship?

A: I always talk about “push” and “pull” factors when making any transition. There may be aspects of salaried employment you don’t enjoy. Conversely self-employment may provide opportunities that aren’t possible in your current job. Essentially starting your own business has to offer benefits that cannot be obtained in salaried employment.

Q: What were the major initial obstacles to building your company and how did you overcome them?

Fear of the unknown is one of the biggest hurdles to building a business from the ground up. As an employee you have systems and processes to rely upon and guide you, but these need to be developed from scratch in a new business.

Cash flow is another constraint because without a large capital base, you are reliant upon cash flow to fund your growth. Perseverance is the best advice and as your business grows and is successful, it gives you confidence that you are on the right path.

Q: How do you differentiate yourself from others in your field?

As mortgage brokers, most people think we help people obtain home loans. However a home loan is just the means to the end and what we really do is help our clients purchase property.

We do this of course by providing advice on and arranging finance but we also provide property buying services such as market research and negotiation. It’s our property buying services which adds the most value and differentiates us from other mortgage brokers.

Q: What would you say was the single most influential factor in your business’ success?

Taking a long term view and building sound foundations based on core values. Too often service businesses treat their client interactions as transactions rather than an ongoing relationship.

If you develop long lasting relationships with clients based on mutual trust and benefit, you will have repeat business and advocates for life. This means taking the time to build a strong and personal connection with clients. They aren’t just a number; we want to help them build their future.

With over 10 years’ in operation, John Mouradian from Lighthouse Finance knows what it take to be successful and remain successful in the mortgage broking industry.