Alexis Powell

Alexis Powell is a dynamic technophile, writing on all aspects of the technological world. With wide and deep experience of covering all matters related to Technology, App Development Services, Life Style, Call Centre, Cloud and Digital Marketing. She wants to be at the forefront of technology, whether it is already applied in real life or still in the R & D lab.

Things phone answering service does for your business

Perks of answering service is not unknown to the business industry. The phone answering facility has been around for years…

The effect of modern art gallery and exhibitions

Art is a novelty that is created by an artist lost in the folds of solitude. Still, a piece of…

Perks of having a dedicated hosting provider

Data over the internet is the prime reason for the argument of culling the perfect choice of data hosting service.…

An overview: App Store optimization

What is it? Optimization refers to ‘the action of making the best or most effective use of a situation or…

Are your customers ghosting you?

Running a business is stressful, it is a continuous hustle to meet the expectations of customers while constantly working towards…

How you can improve your call centre’s service quality

Founder of Ford Motor Company, Henry Ford once said that quality means doing it right when no one is looking.…

Is your outbound call strategy winning?

It is a gamble! Outbound call strategy can either win your business profits or set you apart from a huge…

Worried about decreasing CX levels? Use inbound call centres

Nowadays, the key to improving CLV (customer lifetime value) is ensuring that customer experience, also known as CX, is high…

How do BPO firms create perfect customer satisfaction surveys?

At the present time, the growth of every business revolves around the happiness of customers. This is very true because…

3 Big benefits of outsourcing customer service to call centres

At a time when competition among companies is touching new heights, it is important to stay focused on core competencies.…

4 sure-fire ways to ensure telemarketing success

In this hyper-competitive era, every company wants to increase the sales of products in order to achieve business objectives. Owing…

3 Script mistakes that must be rectified to render the best answering service

Nowadays, a quick and efficient support service is the first demand of customers whenever they make a contact with a…

Top 5 efficacious ways to build a customers rapport on the voice channel

In this 21st century, modern channels such as live chat, social media, etc. are getting more popular with every passing…

How can call centres manage their customer data?

With every passing day, the pressure on companies to keep customers happy is increasing. For the same reason, outsourcing is…

Top 4 splendid ways to make B2B telemarketing more effective

In this hyper-competitive era, most of the companies want to generate more revenue and that’s why they make contact with…