Joanna Clark Simpson

Joanna is interested in journalism from a young age. Her work at PissedConsumer.com gives her a choice to analyze consumer experiences. In her articles, she provides consumers with useful information and tips to avoid unpleasant issues and scams.

Top challenges of good leadership: How to tackle them

Whether one believes leadership skills to be an innate personal quality or an acquired ability, there are a variety of…

Why customer complaints are good for business

The consumer world has moved online, and businesses have done their best to embrace the changes. Websites have been developed.…

5 Secrets: how to make your customers happy

Business owners want repeat customers. You want your customers to leave your business happy and satisfied with their purchase so…

5 Ways to overcome challenges with dissatisfied customers

Proper investment into understanding dissatisfied customers and enhancing customer satisfaction is an opportunity to create value for your business.  Furthermore,…

3 Reasons why customers complaint and how to deal with them

Your business can be exceptional, but inevitably you will find someone who doesn’t agree. A customer complains. It might be…

Top fast food failures and successes

Famous for coming up with some funky ideas from time to time, fast-food franchises have treated our palate with new…

How to deal with negative Twitter feedback

Negative feedback on Twitter is never pleasant, but it doesn't have to be harmful to your company. If you look…

How to spot holiday scams

Scam artists take advantage of our kindness and hit where it is least expected turning holiday cheer into holiday fear.…