Everything you need to know about a diploma of hospitality management

If you have dreams of running your own restaurant, hotel or resort, then upskilling your job credentials with tertiary qualifications is essential. Indeed, one of the most vital qualifications available to you is the diploma of hospitality management, which provides individuals with the necessary skills and insight to be a competent leader in relevant environments. Moreover, this qualification facilitates a pathway for anyone wanting to expand their knowledge base in this industry and increase their technical competencies across a wide range of specialised fields.

Various settings

One of the great benefits of acquiring a diploma of hospitality management is that this qualification can be applied to a wide range of commercial settings. As outlined earlier, this accreditation will grant you access to work in environments like restaurants, clubs, motels cafes, coffee shops, pubs and hotels. No matter where you wish to start or specialise, this diverse degree will help you get your foot in the door and springboard your career!

Genuine experience

Like many other degrees and qualifications, a diploma of hospitality management often requires the student to undertake a predetermined number of hours in placement work. Unfortunately for the student, such employment is usually unpaid. However, it is a necessary and mandatory component of your qualification, so completing it is incredibly important.

Usually, students will be required to complete 36 shifts (totalling at least 144 hours) to fulfil this requirement. While it might sound like a lot of work, all the experience one picks up during this time is simply invaluable. You’ll be pick up excellent tips, advice and receive first-hand experience on how to operate such a venue and work within a tight, close-knit team.

Diverse delivery options

Moreover, your diploma of hospitality management can be delivered via a plethora of options. For both domestic and international students, vocational courses can be offered in a face-to-face setting, a strictly online setting or a combination of the two. Given the coronavirus pandemic, most delivery options have switched to predominantly online-only as a way of stemming the spread of the virus.

Assessment modules

If you are currently studying a diploma of hospitality management, then you’re hopefully aware of the assessment structure and outline with your respective institution. For those considering studying in this area or field, you should be advised that a diploma of hospitality management requires consistent performances in a comprehensive array of assessment types. These include conventional examinations, reports, essays, group tasks, presentations and portfolios.

Entry requirements

The entry requirements for your chosen diploma of hospitality management will be predicated on the provider you have selected. For example, pursuing this qualification from NSW TAFE is relatively easy, in the sense that there are no requirements or prescriptions to being approved to sit the course.

However, if you were to pursue the qualification at a different school or college, the requirements could change. You’ll probably need to have completed Year 12 (in Australia) for higher-ranked schools and have fulfilled the English level requirements.

What do the specific units cover?

When studying your diploma of hospitality management, you’ll cover a wide range of specialised subjects. These units will range from minimising conflict, celebrating workplace diversity, rostering staff, enhancing customer services, and more financial elements of the business, including monitoring budgets, critiquing business finances, and ensuring financial compliance.

Some of the units will go into even more depth, like user hygiene for service, user hygiene practices for food safety, and kitchen/cooking operations coordination. You’ll learn how to maintain glass surfaces, hard floors, and the cleaning of wet areas for accommodation services.


Samantha Rigby
Samantha Rigby
Samantha is the head of content, lifestyle and entrepreneurial columnist for Best in Australia. She is also a contributor to Forbes and SH. Prior to joining the Best in Au, she was a reporter and business journalist for local newspapers.
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